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Shipping & Returns

Carriers
We use the following carriers to deliver your orders: 
Domestic – Australia Post eParcel service
International – DHL Global Mail service
 
Turnaround
Game of throws endeavours to send out all orders within 2 - 3 days of receipt. All orders are shipped Monday - Friday 8am - 5pm. The average domestic shipping duration provided by Australia Post is 1 - 3 business days, depending upon delivery location. The average international shipping duration provided by DHL is between 5 to 15 business days, depending upon delivery location.
 
Please note these are guidelines only. Whilst we and our service providers will do everything possible to facilitate prompt delivery, on occasion factors outside of our control may occur at times and delay an order. With this in mind and noting the above guidelines, please contact us at enquiries@gameofthrows.com.au if you have not received your order within a reasonable timeframe.
 
Order Tracking & Delivery 
Order tracking is provided through our carrier services. It is advisable to have someone present to collect your delivery upon receipt. When no one is at home to collect, in the majority of cases a delivery card will be left, for collection of goods at an applicable postal depot.
 
Shipping Rates
The rate charged for the shipping of your order is based on the total weight of your orders, and your location. During the checkout process you will be shown what the cost of shipping will be. 
 
Game of Throws do not make any profit on shipping charges. This is a quality game and we want to ensure it reaches you in excellent condition so you may enjoy it for many years to come.
 
Please note that international shipments may be subject to import taxes, duties and custom fees, for which the recipient will be liable once the package reaches the country of destination.
 
Back Orders 
If an item is out of stock, to ensure delivery as soon as possible, you may choose to proceed with your order which we will then dispatch to you as soon as the item becomes available. Please be aware that longer than standard waiting times will apply for delivery. If you wish to cancel this order prior to it being dispatched, or if it cannot be dispatched for any reason, a full refund will be issued.

 

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